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Window Explorer has stopped working

Everytime i click in any folder, this will pop up

"Window Explorer has stopped working"

Even i click in START menu, the same thing pop up again....
Anyone can help me solve this please???


This is the details


Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000005
Exception Offset: 00000000000532d0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 17417
Click Start, and then type CMD
Right-click above CMD and then click "Run as administrator"
At the command prompt, type   Sfc /scannow

This scanning takes time.
Your installation CD of WINDOW maybe needed if the program detected any corrupted system files, or missing files.
Click Start, and then type CMD
Right-click above CMD and then click "Run as administrator"
At the command prompt, type   Sfc /scannow

This scanning takes time.
Your installation CD of WINDOW maybe n ...
Cheval_Blanc 發表於 2012-11-24 06:41 PM
but when i click START and type CMD, the same thing pop up...
"Window Explorer has stopped working"
i cant click anything...
Have you tried in SAFE MODE?
Have you tried in SAFE MODE?
Cheval_Blanc 發表於 2012-11-25 01:11 AM
Finally i try "Restore system"
and it's worked. =)

thank you for the help!
should try safe mode first.
may be got virus
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